Terms of Use

Last Updated: January 1, 2025

Effective Date: January 1, 2025

1. Agreement to Terms

Welcome to My Hospital Town Doctor Games, operated by Visionary Games Zone ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, games, and services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. For users under 18, parental or guardian consent is required to use our Service.

2. Description of Service

My Hospital Town Doctor Games is an educational gaming platform designed for children aged 4-12. Our Service provides:

• Interactive educational games focused on healthcare and medical scenarios
• Safe, child-friendly gaming environment
• Educational content developed with paediatricians and educators
• Parental controls and monitoring tools
• Customer support services

3. Eligibility and Age Requirements

Our Service is designed for children aged 4-12 under parental supervision. By using our Service:

• Children under 13 must have verifiable parental consent
• Parents/guardians are responsible for supervising their children's use
• Users must comply with all applicable local, national, and international laws
• Users must provide accurate information when required

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

• Play educational games for personal, non-commercial purposes
• Access educational content and resources
• Contact customer support for assistance
• Share feedback about our games and services

4.2 Prohibited Uses

You may not use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to hack, disrupt, or damage our systems
• Collect personal information from other users
• Use automated tools to access our Service
• Impersonate others or provide false information
• Engage in commercial activities without permission

5. Intellectual Property Rights

5.1 Our Content

All content on our Service, including games, graphics, text, logos, and software, is owned by Visionary Games Zone or our licensors and is protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable licence to access and use our Service for personal, educational purposes. This licence does not include the right to:

• Modify, copy, or distribute our content
• Reverse engineer our software
• Create derivative works
• Use our content for commercial purposes

5.3 User Content

Any feedback, suggestions, or content you provide to us may be used by us without restriction or compensation to improve our Service.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

7. Parental Responsibility and Supervision

Parents and guardians are responsible for:

• Supervising their children's use of our Service
• Ensuring compliance with these Terms
• Monitoring their children's online activities
• Providing accurate consent and contact information
• Reporting any concerns or inappropriate content

8. Service Availability and Modifications

8.1 Availability

We strive to provide continuous access to our Service but cannot guarantee uninterrupted availability. Our Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Server issues
• Force majeure events

8.2 Modifications

We reserve the right to modify, update, or discontinue our Service at any time. We will provide reasonable notice of significant changes when possible.

9. User Accounts and Security

If account creation becomes available:

• Parents/guardians are responsible for creating and managing accounts for children under 13
• Account information must be accurate and current
• Users are responsible for maintaining account security
• Sharing account credentials is prohibited
• Suspicious activity must be reported immediately

10. Educational Content and Disclaimers

While our games are developed with educational experts, they are for entertainment and general educational purposes only. Our Service:

• Does not provide medical advice or training
• Should not replace professional medical education
• Is not a substitute for real medical training or advice
• May not reflect current medical practices or procedures

11. Limitation of Liability

To the fullest extent permitted by law, Visionary Games Zone shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or data
• Service interruptions
• Third-party actions
• Technical malfunctions

Our total liability for any claims arising from these Terms or your use of our Service shall not exceed £100.

12. Indemnification

You agree to indemnify and hold harmless Visionary Games Zone, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your use of our Service
• Your violation of any rights of third parties
• Any content you submit or transmit

13. Termination

13.1 Termination by You

You may stop using our Service at any time. If accounts are available, you may delete your account by contacting us.

13.2 Termination by Us

We may suspend or terminate your access to our Service if:

• You violate these Terms
• We are required to do so by law
• Continuing to provide Service could harm us or others
• You engage in prohibited activities

13.3 Effects of Termination

Upon termination, your right to use our Service ceases immediately. Provisions regarding intellectual property, limitation of liability, and governing law shall survive termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, we encourage users to contact us to resolve disputes informally.

15.2 Formal Proceedings

If informal resolution is unsuccessful, disputes will be resolved through the courts of England and Wales in accordance with English law.

16. Changes to Terms

We may update these Terms from time to time. When we make significant changes:

• We will post the updated Terms on our website
• We will update the "Last Updated" date
• We will provide notice through our Service or email (where applicable)
• Continued use of our Service constitutes acceptance of updated Terms

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other legal notices published by us on our Service, constitute the entire agreement between you and Visionary Games Zone regarding your use of our Service.

19. Third-Party Services and Links

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party services. Use of third-party services is at your own risk.

20. Compliance with Laws

Users must comply with all applicable laws and regulations, including:

• COPPA (Children's Online Privacy Protection Act)
• GDPR (General Data Protection Regulation)
• UK Data Protection Act 2018
• Local data protection and privacy laws
• International trade and export control laws

21. Affiliate Disclosure

From time to time, we may recommend products or services that could benefit our users. Some of these recommendations may include affiliate links, which means we may earn a small commission if you make a purchase through these links. This does not affect the price you pay, and we only recommend products we believe provide value to our users. All affiliate relationships are disclosed in accordance with applicable advertising standards.

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.